Specs

Shape : Lantern

Natural (y/N) : Y

Faceted (Y/N) : Y

Hole Size : 1.2mm

Pieces (8MM) : 38PCS

Pieces (10MM) : 32PCS

Weight (8MM) : 28g

Weight (10MM) : 42g

Length : 39cm

Material : Gemstone

Shipping Info

At Touch, we know how important it is to get your order delivered to you quickly and safely. That’s why we offer a range of international shipping services to suit your needs.

We offer worldwide shipping to different countries and territories. Our international shipping services are provided by USPS and DHL and include:

Europe and the North Americas: Approximately 5-7 business days South America: Approximately 7-10 days Southeast Asia and East Asia: Approximately 3-5 days Africa: Approximately 7-10 days

All orders shipped outside of the United States may be subject to customs, duties, taxes, and other fees. The customer is responsible for paying any and all customs, duties, taxes, and other fees associated with the order.

If you have any questions about our international shipping services, please contact us.

Return Policy

At Touch, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 7 days of receipt for a full refund of the purchase price. To be eligible for a return, the item(s) must be:

Unaltered in the original product packaging (for example: on original strand)
Accompanied by a copy of the original invoice and label
To initiate a return, please contact our customer service team. We will provide you with a return authorization number and instructions on how to proceed with your return. Please note that we do not cover the cost of return shipping, and we recommend that you use a shipping service that provides tracking and insurance.

Once we receive your returned item(s), we will inspect them to ensure they are in the same condition as when you received them. If the item(s) meet our return policy criteria, we will issue a refund to your original method of payment. Please allow up to 7 business days for the refund to appear on your account.

Please note that the following items are not eligible for returns:

Personalized or custom-made items
Digital products
Items that have been used or altered
Items that are not in the original packaging
If you receive a defective or damaged item, please contact our customer service team within 3 business days of receipt. We will arrange for a replacement or a refund, depending on the availability of the item.

If you have any questions or concerns about our return policy, please contact our customer service team. We are here to assist you and ensure your shopping experience with us is a positive one.